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Useful Resources

Repeat Prescriptions

Please allow at least three working days for a repeat prescription. Requests may be submitted by post, with a self-addressed, stamped envelope if the prescription is to be posted, in person, or by e-mail to hawthorns.prescriptions@nhs.net 

Telephone requests are only accepted from patients who are housebound, or over the age of 70. For this service please contact the surgery between 12.00 and 16.00.

Certain chemists will collect prescriptions if this has been previously arranged by the patient with the chemist. You will need to allow more than three days if using this service. Please notify us at the time of a request if this is the case.

Online Services

We offer online booking of appointments and online requesting of repeat prescriptions for patients over 16 years of age. To make use of these services you first need to register with us at the practice for Patient Access.

You will need to bring in your photographic ID (passport or driving licence photocard) and you will be given a registration letter. You will then be able to create an account on the Patient Access website, using the information in the registration letter.

Using the online appointments and repeat prescriptions service should be fairly intuitive but if you get stuck, the online help is clear.

click here for patient access

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