Hawthorns Surgery

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Welcome to Dr Ince & Partners At The
Hawthorns Surgery

1 Oxford Road, Redhill, Surrey RH1 1DT

How To Contact Us

Tel: 01737 762902 (enquiries and visits)
01737 772622 (appointments)
Fax: 01737 780752

Online Services

We offer online booking of appointments and online requesting of repeat prescriptions for patients over 16 years of age. To make use of these services you first need to register with us at the practice for Patient Access.

You will need to bring in your photographic ID (passport or driving licence photocard) and you will be given a registration letter. You will then be able to create an account on the Patient Access website, using the information in the registration letter.

Using the online appointments and repeat prescriptions service should be fairly intuitive but if you get stuck, the online help is clear.
Patient Access

Friends and Family Test

Please let us know what you think of the surgery by completing the Friends and Family Test at the following link:


The government through ‘Public Health’ have created a ‘sort of’ League table, starting with diabetes and hypertension. We thought you may be interested to see where we are in this table. Please click on the following links;


Patient Participation Group Report 2014-2015

To download the signed first page of our 2014/15 report Click here (.PDF format)

To download the 2014/15 report Click here (.PDF format)

Care Data

For more information click here to download the frequently asked questions.

If you wish to opt out click here to download the opt out form. Please return the completed form to the surgery.

Click here to download your guide to coughs, colds, earache and sore throats for parents of children over 6 months

Click here to view our CCG Patient Reference Group Page

Surgery Opening Times

0830 - 1910 hours - Monday
0830 - 1830 hours - Tuesday to Friday

We also offer pre-booked GP appointments on Saturday between 0900 and 1100.

Weekday surgeries are by appointment only, although urgent cases will be seen the same day, usually by your own doctor. If your own doctor is absent, you will be seen by whichever doctor is available. Please telephone 01737 772622 for an appointment between 0830 and 1830 hours. If you cannot keep an appointment please inform the receptionists as soon as possible.

Out Of Hours
Whatever time of day, if a condition is life-threatening please dial 999.

In other situations, when the surgery is closed, for minor health problems and advice, patients are advised to contact NHS Services on 111. (This is a free call even from mobiles as long as you have 1p credit.)

The CCG is responsible for commissioning the out-of-hours medical service. The service is provided by IC24. They can be contacted on 111 (free call). Alternatively, on telephoning 01737 762902 out of hours, you will hear a message asking you to redial 111.

The 111 service provides telephone advice and, if necessary, a doctor or nurse consultation, for urgent problems which will not wait until the surgery is next open.

The local hospital is East Surrey Hospital, Redhill. This is a District General Hospital with full Accident and Emergency facilities. Please attend East Surrey Hospital if you experience an accident (particularly if you may have broken a bone) or other medical emergency.

East Surrey Clinical Commissioning Group
Can be contacted at:

East Surrey CCG
Tandridge District Council Offices
8 Station Road
Tel: 01883 772800

The Partners

Dr Michael E Ince
MB BS (1998 London) MRCGP

Dr Diana L E Bullock
BA MB ChB (1981 Bristol) DCH DRCOG MRCGP

Dr Richard W Ansell
MB ChB (1981 Aberdeen)

Dr C Sian McIntosh

Dr Radhika Vohra
MBChB, BMedSci (Hons) DFFP DCH MRCGP (Dist)

Dr Shwan Beck
MBChB (1998) MRCGP

Dr Jo Osborne

Disabled Access

The Hawthorns Surgery premises are suitable for wheelchair users and have suitable disabled toilets. Please ring the doorbell if you require assistance.

Practice News and Notices

There are currently no notices.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.




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