Hawthorns Surgery

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Welcome to Dr Doyle & Partners At The
Hawthorns Surgery

1 Oxford Road, Redhill, Surrey RH1 1DT

How To Contact Us

Tel: 01737 762902 (enquiries and visits)
01737 772622 (appointments)
Fax: 01737 780752

Online Services

We offer online booking of appointments and online requesting of repeat prescriptions. To make use of these services you first need to register with us for Vision Online Services (VOS) and you can download the necessary form here.

The completed form needs to be returned to the surgery with photographic evidence (passport or photo driving licence) and you will then be issued with the details you need to create your own username and password.

Using the online appointments and repeat prescriptions service should be fairly intuitive but if you get stuck, the online help is clear.

Friends and Family Test

Please let us know what you think of the surgery by completing the Friends and Family Test at the following link:


The government through ‘Public Health’ have created a ‘sort of’ League table, starting with diabetes and hypertension. We thought you may be interested to see where we are in this table. Please click on the following links;


Patient Survey Report 2013-2014

To download the report of our 2014 patient survey - Click here (.PDF format)

Patient Survey Results 2013-2014

To download the results of our 2014 patient survey - Click here (.PDF format)

Care Data

For more information click here to download the frequently asked questions.

If you wish to opt out click here to download the opt out form. Please return the completed form to the surgery.

Health commissioners and East Surrey Hospital work together to tackle busy winter period

Dr Joe McGilligan, local GP and Chair of NHS East Surrey Clinical Commissioning Group (CCG), who pay for health services in the region, and Michael Wilson, Chief Executive of the Surrey and Sussex Healthcare NHS Trust, who run East Surrey Hospital, are appealing to residents with non life-threatening conditions and minor ailments to get advice first by calling the NHS 111 service.

Local people can get quick healthcare advice on how to deal with illness or injury by dialling 111, when it’s not a 999 emergency. The service is available 24 hours a day, seven days a week, 365 days a year and is free from landlines and mobiles. Callers can also get information on local health services and advice on illnesses and injuries.

NHS 111 is free and available 24 hours a day, 7 days a week for anyone who needs urgent health advice by dialling 1-1-1.
There also are a range of services that patients with less serious conditions can access, including:

- Pharmacies – for advice on common health problems such as coughs, colds, aches and pains, and how to use your medicines

- GPs – for a wide range of health advice and some minor surgery

- Minor Injuries Unit at Caterham Dene Hospital for people aged 18 and over, open from 9am to 8pm, 7 days a week for:
• Cuts and grazes
• Sprains and strains
• Broken bones (fractures)
• Bites and stings
• Infected wounds
• Eye problems, such as infections or scratches
• Sports injuries
• Minor burns and scalds

- Mental health – in times of crisis or distress please call: 0300 456 83 42. There is a SMS texting facility for people who are deaf or hard of hearing: 07717 98 90 24

Click here to download your guide to coughs, colds, earache and sore throats for parents of children over 6 months

Click here to view our CCG Patient Reference Group Page

Surgery Opening Times

0830 - 1910 hours - Monday
0830 - 1830 hours - Tuesday to Friday

We also offer pre-booked GP appointments on Saturday between 0900 and 1100.

Weekday surgeries are by appointment only, although urgent cases will be seen the same day, usually by your own doctor. If your own doctor is absent, you will be seen by whichever doctor is available. Please telephone 01737 772622 for an appointment between 0830 and 1830 hours. If you cannot keep an appointment please inform the receptionists as soon as possible.

Out Of Hours
Whatever time of day, if a condition is life-threatening please dial 999.

In other situations, when the surgery is closed, for minor health problems and advice, patients are advised to contact NHS Services on 111. (This is a free call even from mobiles as long as you have 1p credit.)

The CCG is responsible for commissioning the out-of-hours medical service. The service is provided by IC24. They can be contacted on 111 (free call). Alternatively, on telephoning 01737 762902 out of hours, you will hear a message asking you to redial 111.

The 111 service provides telephone advice and, if necessary, a doctor or nurse consultation, for urgent problems which will not wait until the surgery is next open.

The local hospital is East Surrey Hospital, Redhill. This is a District General Hospital with full Accident and Emergency facilities. Please attend East Surrey Hospital if you experience an accident (particularly if you may have broken a bone) or other medical emergency.

East Surrey Clinical Commissioning Group
Can be contacted at:

East Surrey CCG
Tandridge District Council Offices
8 Station Road
Tel: 01883 772800

The Partners

Dr John C Doyle
BSc MB ChB (1981 Bristol) FRCGP DRCOG

Dr Diana L E Bullock
BA MB ChB (1981 Bristol) DCH DRCOG MRCGP

Dr Richard W Ansell
MB ChB (1981 Aberdeen)

Dr C Sian McIntosh

Dr Michael E Ince
MB BS (1998 London) BSc MRCGP

Dr Radhika Vohra
MBChB, BMedSci (Hons) DFFP DCH MRCGP (Dist)

Dr Shwan Beck
MBChB (1998) MRCGP

Disabled Access

The Hawthorns Surgery premises are suitable for wheelchair users and have suitable disabled toilets. Please ring the doorbell if you require assistance.

Practice News and Notices

There are currently no notices.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.


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