1 Oxford Road, Redhill, Surrey RH1 1DT
How To Contact Us
Tel: 01737 762902 (enquiries and visits)
01737 772622 (appointments)
Fax: 01737 780752
Please note our prescriptions e-mail address has changed to
as Surrey's e-mail server has crashed, and is not repairable
Patient List Capping
We regret to inform the community that from Monday 28th November 2016, The Hawthorns Surgery will be capping its patient list (will not go above its level of 8,580 patients). We will continue to register newborn or adopted babies of parents already registered at the practice, and first degree relatives of patients already registered at the practice who are living at the same address.
We feel that continuing to register new patients with our current level of staffing, would jeopardise our ability to provide safe care to those patients already registered at the practice.
If you are not currently registered with a GP surgery and are finding it difficult to locate one, please call NHS England on 01293 729298 and speak to the GP Allocation Team.
Dr Michael Ince
The Hawthorns Surgery
Please see Practice News regarding our new system for doctors appointments and the Electronic Prescription Service (EPS).
We offer online booking of appointments and online requesting of repeat prescriptions for patients over 16 years of age. To make use of these services you first need to register with us at the practice for Patient Access.
You will need to bring in your photographic ID (passport or driving licence photocard) and you will be given a registration letter. You will then be able to create an account on the Patient Access website, using the information in the registration letter.
Using the online appointments and repeat prescriptions service should be fairly intuitive but if you get stuck, the online help is clear.
Patient Participation Group Report 2014-2015
To download the signed first page of our 2014/15 report Click here (.PDF format)
To download the 2014/15 report Click here (.PDF format)
Surgery Opening Times
0830 - 1910 hours - Monday
0830 - 1830 hours - Tuesday to Friday
We also offer pre-booked GP appointments on Saturday between 0900 and 1100.
Weekday surgeries are by appointment only, although urgent cases will be seen the same day, usually by your own doctor. If your own doctor is absent, you will be seen by whichever doctor is available. Please telephone 01737 772622 for an appointment between 0830 and 1830 hours. If you cannot keep an appointment please inform the receptionists as soon as possible.
Out Of Hours
Whatever time of day, if a condition is life-threatening please dial 999.
In other situations, when the surgery is closed, for minor health problems and advice, patients are advised to contact NHS Services on 111. (This is a free call even from mobiles as long as you have 1p credit.)
The CCG is responsible for Commissioning the out-of-hours medical service. The service is provided by IC24. They can be contacted on 111 (free call). Alternatively, on telephoning 01737 762902 out of hours, you will hear a message asking you to redial 111.
The 111 service provides telephone advice and, if necessary, a doctor or nurse consultation, for urgent problems which will not wait until the surgery is next open.
The local hospital is East Surrey Hospital, Redhill. This is a District General Hospital with full Accident and Emergency facilities. Please attend East Surrey Hospital if you experience an Accident (particularly if you may have broken a bone) or other medical emergency.
East Surrey Clinical Commissioning Group
Can be contacted at:
East Surrey CCG
Tandridge District Council Offices
8 Station Road
Tel: 01883 772800
Dr Michael E Ince
MB BS (1998 London) MRCGP
Dr Richard W Ansell
MB ChB (1981 Aberdeen)
Dr C Sian McIntosh
BSc MB BS (1990 London) MRCGP DRCOG DPD DFFP
Dr Shwan Beck
MBChB (1998) MRCGP
Dr Kashif Mazhar
MBBS (Pakistan), MRCS (Edinburgh), MRCGP
The Hawthorns Surgery premises are suitable for wheelchair users and have suitable disabled toilets. Please ring the doorbell if you require assistance.